Question 1

Can I use the record in a custody case?

Accepted Answer

Many parents bring it to a family mediator or a lawyer. We do not give legal advice, and family courts work differently from country to country, so ask whoever handles your case what they want to see. Keep the original export and your phone as well. The record is a copy, with every message numbered so it is easy to point to.

Question 2

Can I see every missed or changed visit in one place?

Accepted Answer

There is no ready-made list of visits, but you can get close. Search for words you both use, like “can't do” or “swap”, and filter by month. Voice messages are searched too. You can also ask “Which weekends were changed in October?” The answer links to each message, so check them before you rely on it.

Question 3

The school letters were sent as PDFs. Are they in the record?

Accepted Answer

Yes, as a line in the record, but the file itself is not uploaded. Documents stay on your device. Each one appears where it was sent, with its date, time and file name, so you can see which letter came when. Keep the original export to open the letter.

Question 4

Disappearing messages were on for a while. What will I see?

Accepted Answer

Messages that disappeared before you exported are not in the export, so they cannot be in the record. Depending on the setting, they go after 24 hours, 7 days or 90 days. Everything that is in the export shows up as usual. If the setting is still on, export soon.

Question 5

We write in two languages. Does that work?

Accepted Answer

Yes. Each voice message is transcribed in the language it was spoken. The summary is written in the chat's main language, and you can ask questions in any language. Check important transcripts against the recording, especially when one message switches languages.

Question 6

The chat keeps going. Do I pay again when I export it later?

Accepted Answer

You pay once per chat. If you export the same chat again later and it has grown into a bigger size, you pay only the difference: a $6 chat that becomes a $12 one costs $6 more. Leftover balance never expires.

Every handover and change of plan, with its date and time

Hard to find, harder to reread

Three steps, no scrolling back

Export with media

Try one voice message free

Unlock, then filter

For the practical side of parenting apart

Filter by month or person

Read instead of replay

Costs and promises, listed

A PDF you can print

What parents look for

Questions, answered

Keep reading

Turn the conversation into a record