Question 1

Can I use the record in a small claims case?

Accepted Answer

Many people share it with an advisor, a mediator or a lawyer, or print it for a hearing. We do not give legal advice, and what a small claims court accepts differs from place to place. Keep your original WhatsApp export and your phone, and ask the court office or whoever helps with your claim which format they need.

Question 2

How do I find the message where the loan was agreed?

Accepted Answer

Search for the amount, or for words like “lend”, “borrow” or “pay back”. The search covers the messages and the voice transcripts, and you can filter by person and month. You can also ask in plain words, such as “When was the loan agreed?”, and the answer links to the messages it relies on.

Question 3

The promise to pay was a voice message. Is it written out?

Accepted Answer

Yes, if you export the chat with media. Every voice message is transcribed in the language it was spoken and placed under the date and time it was sent. Amounts and dates are easy to mishear, so play the recording and check the words before you quote them.

Question 4

Does the record show bank transfers or payment screenshots?

Accepted Answer

The record holds what was written and said in the chat. A bank transfer itself is not part of it, so keep your bank statements. Screenshots and photos sent in the chat stay on your device and are never uploaded. The record shows where each one was sent, with its date, time and file name, so you can match it to the image.

Question 5

What if the other person turns on Restricted chat?

Accepted Answer

Then you cannot export the chat while that WhatsApp setting is on (older versions call it Advanced chat privacy). In a one-to-one chat, either person can turn it on or off. So export early, before a disagreement turns into a dispute, and keep the file somewhere safe.

Question 6

They keep promising. Can I add the new messages later?

Accepted Answer

Yes. Export the same chat again and upload it. If the chat has grown into a bigger size, you pay only the difference. You can update the summary up to 3 times per chat, so the latest promises and amounts show up in it too.

Question 7

Is it worth paying for a short chat about one sale?

Accepted Answer

Check the free overview first: it shows the messages, the voice minutes and the exact price. A chat with up to 1,000 messages and 10 minutes of voice costs $3. If you only need the typed messages, the free PDF, TXT and CSV downloads may be enough, though they have no transcripts.

The money they owe you, in their own WhatsApp words

When the money stops coming

Three steps to a dated money trail

Export the chat with media

Check the overview, free

Unlock and follow the money

What you can point to

Every amount in one list

Ask when they last paid

Spoken promises in writing

A PDF you can print

Sales, loans, refunds and payment plans

Questions, answered

Keep reading

Turn the conversation into a record

The money they owe you, in their own WhatsApp words

When the money stops coming

Three steps to a dated money trail

Export the chat with media

Check the overview, free

Unlock and follow the money

What you can point to

Every amount in one list

Ask when they last paid

Spoken promises in writing

A PDF you can print

Sales, loans, refunds and payment plans

Questions, answered

01Can I use the record in a small claims case?

02How do I find the message where the loan was agreed?

03The promise to pay was a voice message. Is it written out?

04Does the record show bank transfers or payment screenshots?

05What if the other person turns on Restricted chat?

06They keep promising. Can I add the new messages later?

07Is it worth paying for a short chat about one sale?

Keep reading

Turn the conversation into a record