Question 1

I need to report an incident to HR. Can I use the chat?

Accepted Answer

Many people share the record with HR, a union rep or an employment lawyer. Each message has its date, time and number, so you can point to exactly what was said. We do not give legal advice. Use only chats you are part of, keep the original export, and ask whoever handles it which format they need.

Question 2

My work phone will not export the chat. What can I do?

Accepted Answer

If your employer manages the phone, its settings may block exporting or sharing files, so ask your IT team. In a group, an admin may have turned on Restricted chat, which stops members from exporting it. Exports from WhatsApp Web or the Windows app leave out voice messages. Our post on exports that fail has more fixes.

Question 3

Can it find every time I was asked to stay late?

Accepted Answer

Ask a question such as “When did Lena ask for extra hours?” and the answer lists the dates, each linked to its message. An answer can miss one, so also search for words like “stay” or “cover”, filtered to your manager and the month. Each hit shows its date, time and number.

Question 4

My manager promised a bonus in a voice message. Will that be written out?

Accepted Answer

Yes, if you export the chat with media. Every voice message is written out in the language it was spoken, under the date and time it was sent. Transcripts are usually very good, but noise and fast talk can change a word, so play the recording before you quote it.

Question 5

Our shifts are in a big team group. What does that cost?

Accepted Answer

You pay once for the group, set by its size. A group with up to 5,000 messages and 45 minutes of voice costs $6, and one with up to 20,000 messages and 150 minutes costs $12. Then filter by person and month to see only the messages from your manager, or only June.

Question 6

What happens to the chat when I unlock the record?

Accepted Answer

Your browser reads the export, and the overview needs no upload. On unlock, only the message text and voice messages are sent, over an encrypted connection. The text goes to an AI model only to write the summary and answers. Audio is discarded after transcription, nothing is sold or used to train AI, and you can delete the chat at any time.

What your manager said on WhatsApp, shift by shift

When work happens in the chat

Three steps to a dated record

Export from your phone

Read the free overview

Unlock this one chat

What helps when HR asks

A number on every message

Filter by person and month

Voice messages, searchable

Photos stay on your device

Where work chats matter

Questions, answered

Keep reading

Turn the conversation into a record